Website Policy

Shipping Policy

Thank you for visiting and shopping at Avalon’s Creations LLC. Following are the terms and conditions that constitute our Shipping Policy.

Shipment Processing Time

All orders are processed within 2-5 business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders,shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Shipping rates & delivery estimates

Shipping charges for your order will be calculated and displayed at checkout. * Same day pickup is only available within the United States In Oak Park IL. Delivery delays can occasionally occur.

Shipment Addresses

Please make sure your shipping address is correct upon checkout. If you notice that the address is wrong after checkout, please email us at: Info@avalonscreationsllc.com

Shipment Confirmation & Order Tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours

Customs, Duties And Taxes

Avalon’s Creations LLC is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer(tariffs, taxes, etc.).

Damages

Avalon’s Creations LLC is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.

International Shipping Policy

We currently do not ship outside the U.S.

Return Policy

Our Return & Refund Policy provides detailed information about options and procedures for returning your order. Please see our Refund Policy for more information.

Return & Refund Policy

Thanks for shopping at Avalon’s Creations LLC. If you are not entirely satisfied with your purchase, we're here to help.

Returns:

You have 5 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging. Your item needs to have the receipt or proof of purchase. ( All hair extensions are nonrefundable that includes: Wigs, bundles, frontals, closures…)

Processing: All orders will be processed between 1-5 business days

Shipping:

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

PAYMENT METHOD

- Credit / Debit Cards
- PAYPAL

- Offline Payments

Bundles

Frontals

Closures

Wigs